Support Center
RJ ForgeWorks Support
How Can We Help?
Questions about an order, custom project, shipping, or product issue? You’re in the right place.
Order Help
Need help with an existing order, delivery update, or product concern?
Custom Orders
Need help with a logo, team order, color choice, size, or design idea?
Product Questions
Have questions about materials, durability, sizing, colors, or care?
Before You Contact Us
Please include as many details as possible so we can help you faster.
- Your order number, if you have one
- Your name and best contact email
- Photos of any issue, if needed
- Details about your custom idea, colors, size, and quantity
- Any deadline or event date
Frequently Asked Questions
How long do custom orders take?
Turnaround time depends on the project, quantity, and current order volume. We’ll give you a realistic timeline before starting.
Do I need a finished design file?
No. You can send a sketch, photo, logo, example, or rough idea. We’ll help figure out the best way to make it.
Can you do team or bulk orders?
Yes. We can help with sports teams, schools, businesses, events, and group orders.
Can you match colors?
We’ll do our best to match your requested colors using available filament options.
What if something is wrong with my order?
Contact us as soon as possible. If there is a mistake or issue, we’ll work with you to make it right.
Still Need Help?
Send us a message and we’ll get back to you as soon as possible.
Contact RJ ForgeWorks